.phone-entry{display:grid;grid-template-columns:minmax(230px,.8fr) minmax(0,1.5fr);gap:26px;background:#fff;border:1px solid var(--line);border-left:4px solid var(--blue);border-radius:12px;padding:24px;margin-bottom:26px}
.phone-entry h2{margin:12px 0 6px}.phone-entry p{font-size:1rem;color:var(--muted)}
.phone-number{font-size:clamp(1.35rem,2.1vw,1.8rem);font-weight:700;letter-spacing:-.025em;margin:10px 0;overflow-wrap:anywhere;color:var(--ink)}
.phone-entry .phone-status{font-size:.875rem;line-height:1.55;margin-top:8px}.phone-entry .badge{white-space:normal;font-size:.875rem}
.phone-actions{margin-top:16px}
.phone-flow{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:16px;list-style:none;counter-reset:phone-step;padding:0;margin:0 0 16px}
.phone-flow li{counter-increment:phone-step;line-height:1.5;font-size:.875rem;color:var(--muted)}
.phone-flow li:before{content:counter(phone-step);display:grid;place-items:center;width:28px;height:28px;border-radius:50%;background:#eaf1ff;color:var(--blue);font-weight:700;margin-bottom:10px}
.phone-flow strong{display:block;color:var(--ink);font-size:1rem;margin-bottom:5px}
.phone-blockers{padding-left:20px;font-size:.875rem;color:var(--muted);line-height:1.6}.phone-entry summary{cursor:pointer;font-size:.875rem;margin-top:12px}
.calendar-bookings{margin-bottom:28px}.calendar-bookings .record-list{grid-template-columns:repeat(2,minmax(0,1fr))}.calendar-bookings .panel-heading{padding-left:0;padding-top:0}.calendar-bookings .action-row button{white-space:normal}
.capability-intro{display:grid;grid-template-columns:minmax(0,1.5fr) minmax(230px,.6fr);gap:24px;align-items:stretch;margin-bottom:22px}.capability-intro>div:first-child{background:#fff;border:1px solid var(--line);border-radius:12px;padding:28px}.capability-intro h2{font-size:1.55rem;margin-bottom:10px}.capability-intro p{color:var(--muted)}.capability-status{background:var(--nav);color:#fff;border-radius:12px;padding:25px}.capability-status .status-dot{background:#f4b84a}.capability-status p{color:#bed0e2;font-size:.875rem;margin-top:10px}.capability-example{background:#eaf1ff;border:1px solid #cbdcf7;border-radius:12px;padding:25px;display:grid;grid-template-columns:1fr 1fr;gap:14px;margin-bottom:30px}.capability-example>div{background:#fff;border-radius:9px;padding:16px}.capability-example p{font-size:.875rem;color:var(--muted);margin-top:8px}.speaker{display:inline-block;font-size:.75rem;font-weight:700;text-transform:uppercase;letter-spacing:.08em}.speaker.customer{color:#5a6d7e}.speaker.bot{color:var(--blue)}.capability-example .example-result{grid-column:1/-1;background:var(--nav);color:#fff}.capability-example .example-result p{color:#c9d8e8}.capability-heading{display:flex;justify-content:space-between;align-items:end;gap:20px;margin:0 0 16px}.capability-heading .eyebrow{margin-bottom:7px}.capability-heading>span{font-size:.8rem;color:var(--muted)}.capability-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px}.capability-card{position:relative;background:#fff;border:1px solid var(--line);border-radius:10px;padding:20px 20px 20px 23px}.capability-card:before{content:"";position:absolute;left:0;top:18px;bottom:18px;width:3px;border-radius:0 3px 3px 0;background:var(--green)}.capability-card h3{margin-bottom:8px}.capability-card p{font-size:.875rem;color:var(--muted)}.limits-heading{margin-top:34px}.capability-card.limit:before{background:var(--amber)}.capability-grid.limits{grid-template-columns:repeat(5,minmax(0,1fr))}.handoff-line{display:grid;grid-template-columns:repeat(3,1fr);gap:1px;background:var(--line);border:1px solid var(--line);border-radius:10px;overflow:hidden;margin-top:30px}.handoff-line>div{background:#fff;padding:18px}.handoff-line strong,.handoff-line span{display:block;font-size:.875rem}.handoff-line span{color:var(--muted);line-height:1.5;margin-top:7px}
@media(max-width:1200px){.capability-grid.limits{grid-template-columns:repeat(3,minmax(0,1fr))}}
@media(max-width:1050px){.phone-entry{grid-template-columns:1fr}.calendar-bookings .record-list{grid-template-columns:1fr}}
@media(max-width:900px){.capability-intro,.capability-example{grid-template-columns:1fr}.capability-example .example-result{grid-column:auto}.capability-grid,.capability-grid.limits{grid-template-columns:repeat(2,minmax(0,1fr))}.handoff-line{grid-template-columns:1fr}}
@media(max-width:520px){.phone-entry{padding:18px}.phone-flow{grid-template-columns:1fr}.phone-flow li:before{float:left;margin:0 12px 20px 0}.page-heading>#new-case{margin-top:16px;white-space:normal}.capability-grid,.capability-grid.limits{grid-template-columns:1fr}.capability-example,.capability-intro>div:first-child,.capability-status{padding:18px}.capability-heading{display:block}.capability-heading>span{display:block;margin-top:8px}}